Inquiries & Special Orders
At Ery,C Jewelry, even if our one-of-a-kind fine jewelry is sold out, it can still be purchased through a special order (made to order).Due to natural variations in gemstones, an identical finish may not be possible, but the same design can be recreated.
Special Order Process
☟Specification of gemstone type, color, and clarity, as well as metal type and color, can be provided.Additional requests are accommodated as much as possible.
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An estimate is prepared.
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Payment
Production begins once payment has been received.
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Production begins once payment has been received.
Jewelry production
Approximate production time: 8–24 weeks.
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Approximate production time: 8–24 weeks.
Delivery of jewelry and certificate
Delivery is made about 1 week after the shipping notification by e-mail (excluding Japanese holidays).
Any changes in delivery time will be notified separately.
Delivery is made about 1 week after the shipping notification by e-mail (excluding Japanese holidays).
Any changes in delivery time will be notified separately.
About Inquiries
For inquiries regarding products, special orders, ring sizing requests, or other questions,contact customercare@erycjewelry.jp with the item number, name, and contact information.
*If e-mails from customercare@erycjewelry.jp are not being received, please check domain settings and spam mail folder.