About Payment Methods

Within Japan

• Bank transfer (advance payment)
  　Customers are responsible for bank transfer fees.

　Bank: PayPay銀行
　Branch: ビジネス営業部 (005)
　Account Type: Ordinary Saving Account
　Account Number: 1057489
　Account holder: カ)アムディア

• Credit card payment (at the time of ordering)

　Accepted cards: American Express / JCB / MasterCard / VISA / PayPal

Outside Japan

• Credit card payment (at the time of ordering)

　Accepted cards: American Express / JCB / MasterCard / VISA / PayPal

* For system reasons, bank transfer is always displayed as a payment option on the checkout page, but only credit card payments are accepted.

Expiration Date for Bank Transfer

7 days after the order is placed.
Please note that the order will be canceled if payment is not confirmed within this period.

About Shipping Fee

• Domestic (Japan): Free shipping
• International: A flat shipping fee of JPY 10,000 will be charged for each delivery address.

International Shipping & Customs Duties

• All international shipments are delivered on a DAP (Delivered at Place) basis. Product prices and shipping fees do not include any import duties, import taxes, customs clearance fees, or other import charges imposed by the destination country.These charges are the sole responsibility of the recipient and may be collected by the local customs authority or shipping carrier upon import.
• Please note: Due to the high value of our products, if a shipment is refused due to unexpected import charges, the customer will be responsible for the original shipping costs, return shipping fees, and any customs duties, taxes, or other charges incurred during the return process.

About Shipping

We currently ship only to Japan and the United States.

About Product Shipping

• In-stock items will be shipped within 1 to 3 business days.
• Restocked items will take approximately 1 to 2 months.
• If you request a ring resizing service, the item will be shipped within 14 to 21 days.
• For special-order jewelry, it will take approximately 2 to 6 months.

All timeframes are counted from the date the order is confirmed.

Cancellation / Return / Exchange of Products

Orders may be canceled, returned, or exchanged within 7 days of receipt of the product.
To request a cancellation, return, or exchange, please contact Customer Care.
e-mail: customercare@erycjewelry.jp

Returns or Exchanges Cannot Be Accepted in the Following Cases:

• Products that have been used
• Products that have been scratched or damaged by the customer
• Differences in impression from product photos
• Products that have been resized or engraved
• Special-order products
• Cases due to customer's convenience (e.g., metal allergy, size does not fit, etc.)

Please note that the color of the product may differ from the actual item depending on your device.

Returns and Exchanges Are Accepted Only in the Following Cases:

• The delivered product differs from the order.
• The delivered product is damaged or defective.

The shipping cost for the returned item will be borne by our company.