Custom order process
At Ery,C Jewelry, even if our One-of-a-kind fine jewelry is sold out, you can still purchase it as a custom order.
*We cannot create it exactly the same, but we can create it with the similar design.
Custom Ordere Process
Please contact us at customercare@erycjewelry.jp ith the design(item number) you would like to order.
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Confirmation and iscussion
Please specify the color,type,and clarity of the gemstone the gold type and color,and any other requests you many have.
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Please specify the color,type,and clarity of the gemstone the gold type and color,and any other requests you many have.
Estimate preparation
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Payment
Items will be produced after the payment.
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Items will be produced after the payment.
Jewelry production
Please allow 8-24 weeks.
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Please allow 8-24 weeks.
Delivery of jewelry and certificate
After the completion of you order,shipping will take about 1 week after the notification by e-mail.(excluding Japanese holiday) We will contact you if there are any changes in delivery time due to various reasons.
After the completion of you order,shipping will take about 1 week after the notification by e-mail.(excluding Japanese holiday) We will contact you if there are any changes in delivery time due to various reasons.
About Inquiries
If you have any inquiries about our products, custom-made products, ring sizing requests, or any other questions, please feel free to contact us at customercare@erycjewelry.jp with the item number and your name and contact information.
※customercare@erycjewelry.jp For some reason you are not receiving any email from us, please check your domain settings and spam mail folder.